Privacy policy
This Privacy Policy describes how mystology.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
HOW WE USE YOUR INFORMATION
A number of uses for specific data is already detailed above. But we often need to use lots of different types of information or data collectively in order for us to be able to provide services to you. These more fundamental purposes include the collective use of your information:
• To ensure that our website content is presented effectively for you, making it easier to navigate and complete actions such as adding or removing items from your basket.
• To contact you by phone about your order to ensure you’re happy with the products and service received.
• To create and manage your account, so you can place orders and we can provide you with products and services such as notifying you about the progress of your order and providing customer care should you require it.
• To ensure that our customers are genuine and to ensure that we are paid for goods that we dispatch.
• Should you choose to supply us with a mobile contact number, this will be supplied to our courier service DPD, who will use this information to send you text updates about your order and its estimated delivery date and time.
• To send you updates on our latest products, news and special offers - if you have registered with us or provided us with your email address and opted in to receive marketing communications from us, we will occasionally update you on our latest products, news and special offers via e-mail, post, telephone or push notifications. If at any time you would prefer not to be contacted by any of these mediums, you can do so by emailing mystology@gmail.com or unsubscribing from our emails.
• To send important notices about our services such as changes to policies, availability of delivery times, security and any other issues about the functioning of Mystology. You will receive service messages even if you have unsubscribed from our mailing list because they usually contain important information about your account, security or the Services which we need to make you aware of. You cannot opt out of service messages for this reason.
• To gather your feedback via polls, surveys and analysis so that we can improve the services and products we deliver to you. Transfers of your information
HOW DO WE SHARE THE INFORMATION WE COLLECT?
In order for our business to function effectively, we need to work with a number of external companies such as Evri for deliveries and Mailchimp for sending out email communications to you. In instances where we need to process your data via a third party, we will always safeguard your information and ensure that our suppliers are also compliant with all applicable data protection laws and regulations.
If we believe that you may be connected with fraudulent or other illegal activity, or have ill-intentions towards Our Mystology team or any of our customers, we will take the necessary action to protect our security and services by working with government enforcement agencies or regulatory bodies. This may involve sharing your information with these parties.
HOW WE DON’T USE YOUR INFORMATION
We will never share your information with third-party advertisers or ad networks. We will never sell your information. Your personal information will be treated as private and confidential under all circumstances and your information will not be disclosed to any other parties outside the terms of this privacy policy unless:
• We have a legal obligation to do so, or
• You have specifically requested and provided consent to do so
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at Mystology101@gmail.com.